Shipping policy

Shipping Policy

Thank you for visiting and shopping at Senzafood.

Below are the terms and conditions that constitute our Shipping Policy.

Shipping Locations

We currently ship within the United States only.
At this time, we do not offer international shipping.

Processing Time

All orders are processed within 1–2 business days.

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few additional days.
In such cases, customers will be notified by email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard shipping: 3–6 business days
• Expedited shipping (if available): shown at checkout

Delivery times are estimates and may vary depending on the carrier and destination.

Free Shipping

We offer free shipping on orders over $49 within the United States.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number.

Tracking information will become active within 24 hours.

Shipping Carriers

We ship using major U.S. carriers such as USPS, UPS, and FedEx.

Carrier selection depends on destination, package weight, and service availability.

Incorrect Address

Please ensure that your shipping address is correct at checkout.

Senzafood is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

Damaged or Missing Packages

If your order arrives damaged, missing, or incorrect, please contact us within 48 hours of delivery.

Email: info@senzafood.com

Please include:
• Order number
• Photos of the product and packaging
• Description of the issue

We will evaluate each case and provide a replacement or refund when appropriate.

Food Safety Notice

Due to food safety regulations, all food sales are final.

We do not accept returns of food products.

Refunds or replacements may be issued only in cases of damaged, defective, or incorrect items.

If you have any questions regarding shipping, please contact us at:

info@senzafood.com